A long time ago a really helpful admin lady arranged all of Mum’s cataract appointments for during my school holidays. And the few bad experiences that I have had (mostly back when I was taking care of my Mum) have been dealt with fairly quickly when I complained. There was one time in Hairmyres when a nurse said something really off about Mum and I just about exploded, and the ward sister came rushing in and apologised and sorted it out straight away.
The time that Mum was transferred to a different hospital without me being informed (they had left a message on my phone but it didn’t show on the screen so I didn’t see it) was a mixture of bad and good. They should never have transferred her without letting me know properly. However when I came in at visiting time and saw her empty bed and thought that she was dead and got a terrible shock, the nurses made me a cup of tea and took care of me. So did my kind and wonderful son Davie, who was with me that evening. Which of course reminds me that the midwives at Rutherglen Maternity hospital delivered my three healthy children.
So, nobody’s perfect (including in my own profession of teaching!) but I have many reasons to be very grateful to the NHS, which is 70 years old this year.
So, nobody’s perfect (including in my own profession of teaching!) but I have many reasons to be very grateful to the NHS, which is 70 years old this year.
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